Welcome to FulcrumPlateau (the Site). By accessing or using the Site you agree to these Terms & Conditions (the Terms). If you do not agree, please do not use the Site. The Site is operated for customers within United Kingdom and is provided for personal, non-commercial use.
1. Availability and service. We strive to provide accurate information and reliable service for ordering food from our pizzeria. We may update menus, prices, and delivery areas without prior notice. All orders are subject to availability and confirmation. London deliveries are available to the addresses within 12 Baker Street and adjacent zones, subject to local regulations and our delivery policy.
2. Orders and payments. When you place an order, you authorize us to perform necessary steps to process the order, including verifying payment details and arranging delivery. Prices are listed in £ and include any applicable taxes where required by law. We accept the payment methods shown on the Site. The total amount due is shown before you confirm your order.
3. Delivery and pickup. Delivery times are estimates and may be affected by weather, traffic, and kitchen workload. We aim to deliver during the timeframe indicated at checkout, but cannot guarantee exact delivery times. You must provide valid contact details on order for delivery coordination. Pickup is available where explicitly indicated on the Site.
4. Dietary information and substitutions. We label allergens and main ingredients for each menu item where possible. If you have dietary needs or allergies, please contact us before placing your order. We may accommodate substitutions at our discretion, and additional charges may apply.
5. Changes and cancellations. You may modify or cancel an order before it is prepared or dispatched, subject to our policy and availability. Once an order is prepared or out for delivery, changes may not be possible. A cancellation or modification fee may apply as described at checkout.
6. Intellectual property. All content on the Site, including menus, logos, images, and design, is protected by copyright and other intellectual property laws. You may view and print content for personal, non-commercial use only. Any other use requires our written consent.
7. Privacy and data protection. We may collect personal information to process orders and improve our services. Our privacy policy explains how we collect, use, and protect your information. By using the Site, you consent to such processing and to the transfer of data to United Kingdom or other jurisdictions as needed for service delivery.
8. Cookies. We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You may disable cookies in your browser settings, but some features of the Site may not function correctly.
9. Liability and limitations. To the maximum extent permitted by law, we exclude all warranties, express or implied, regarding the Site and the services provided. We are not liable for indirect damages, loss of profits, or data loss arising from use of the Site or orders. Our liability for direct damages is limited to the total amount paid for the relevant order.
10. Indemnification. You agree to indemnify and hold harmless FulcrumPlateau, its affiliates, employees, and agents from any claims, losses, damages, or expenses arising from your use of the Site or violation of these Terms.
11. Governing law and dispute resolution. These Terms are governed by the laws of United Kingdom, without regard to its conflict of laws principles. Any disputes shall be resolved through negotiation, and if necessary, in the competent courts of London located within W1U 3TY.
12. Changes to Terms. We may modify or update these Terms at any time. The updated Terms will be posted on the Site with the effective date. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.
13. Contact information. For questions about these Terms, please contact us at +44 20 7946 0123 or visit fulcrumplateau.xyz for the latest policy details. If you have specific dietary requests or delivery questions, include your order number when reaching out.
Last updated: 2025-01-01